Question 1

How do I place an order?

Accepted Answer

You can place an order through our Contact page, via WhatsApp at +91 77080 15170, or by visiting our shop in Madurai. We'll discuss your requirements and provide a personalized quote.

Question 2

What is the delivery timeline?

Accepted Answer

Local deliveries within Tamil Nadu are typically same-day or next-day. For other Indian cities, we deliver within 2-3 days. International deliveries take 3-5 business days depending on the destination.

Question 3

Can I customize my floral arrangement?

Accepted Answer

Absolutely! We specialize in custom arrangements. Share your vision, color preferences, and occasion details, and our artisans will create something unique for you. We offer a free consultation for all custom orders.

Question 4

Do you offer international delivery?

Accepted Answer

Yes! We deliver fresh flowers to 15+ countries including the US, UK, Canada, Australia, Singapore, and across the Middle East. Orders are carefully packaged in temperature-controlled boxes to ensure freshness during transit.

Question 5

What types of maalai do you offer?

Accepted Answer

We offer traditional jasmine maalai, rose maalai, mixed flower garlands, premium custom maalai with rare flowers, and decorative garlands for temples and festivals. Each is handwoven fresh on the day of your event.

Question 6

What is your cancellation policy?

Accepted Answer

Orders can be cancelled up to 24 hours before the scheduled delivery for a full refund. Cancellations within 24 hours may incur a 50% charge as flowers are prepared fresh. We understand plans change and always try to accommodate.

Question 7

Do you provide event decoration services?

Accepted Answer

Yes, we offer full event decoration including stage setup, mandap decoration, table arrangements, entrance florals, car decoration, and backdrop designs for weddings, engagements, and corporate events.

Question 8

How do you ensure flower freshness?

Accepted Answer

Our flowers are handpicked at dawn from local growers and arranged on the same day. For international deliveries, we use specially designed temperature-controlled packaging with moisture pads to keep flowers fresh for up to 5 days.

Question 9

Do you offer bulk or subscription discounts?

Accepted Answer

Yes! We offer weekly/monthly pooja flower subscriptions starting at ₹500/week, and bulk discounts for large events or corporate orders. Contact us for a customized pricing plan.

Question 10

What flowers are available year-round?

Accepted Answer

Jasmine, roses, marigolds, and chrysanthemums are available year-round. Seasonal flowers like tuberose, lotus, and certain orchids are available during specific months. We'll always suggest the best options for your event date.

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